Month: September 2015

Hotel Staff Training Kwazulu Natal

Are you managing a hotel, lodge or resort in Kwazulu Natal and you are looking for a good training provider to train your staff? Look no further. We will help you get the best out of it. Our short programs will help improve the customer service standards in your hospitality establishment.

If you have 8 or more staff members to train, we will do the training on-site / in-house! We travel to any of the following areas: Central Drakensberg, Durban, Hillcrest, Colenso, Dundee, Empangeni, Eshowe, Estcourt, Hibberdene, Hluhluwe, Howick, Kosi Bay, Ladysmith, Louwsburg, Margate, Ramsgate, Mtubatuba, Mtunzini, Mtwalume, Bergville, Newcastle, Rugged Glen, Pietermaritzburg, Port Edward, Port Shepstone, Richards Bay, St Lucia, Southern Drakensberg, Tongaat, Umdloti, Ulundi, Umhlanga Ballito, Uvongo, Vryheid and many other places.

Email or call 082 765 9238 to discuss your staff training needs with us

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Instagram surpasses Twitter

Now that Instagram has surpassed Twitter, is your Hotel on Instagram? Be sure not to lose your potential customers. Instagram has now hit the 400 million users mark and in the process surpassed Twitter as the second most popular social media network!!! Stay ahead of your competitor!!! 

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Hotel Pre-Opening Training

Are you about to open your hotel or lodge, or you have just revamped it and looking at training staff to match your establishment’s offerings? Whether it be a ‘test run’ or it’s a refresher training, we will help you get the best out of it.

Email to discuss your requirements.

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Hotel Staff Training South Africa

Book your hotel staff training now for early 2016. Email If you have 8 or more staff members, we will offer training onsite. We travel to all the provinces of South Africa, including neighbouring countries.

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Hotel Front Office Training | Limpopo

Day 3 of Front Office Training in Limpopo went very well today. We look forward to tomorrow.

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Hotel Training South Africa

Let us help you take your hotel, resort or game lodge to its next level through our exciting quality training. Email now for a quote.

We will come to your hotel, wherever you are!

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Hotel Training

Our hotel training programs are designed to help take your resort or game lodge to the next level. Have a look at our Food & Beverage, Rooms Disivision and Front of House programs now and choose programs suitable for your hospitality establishment.

Email for a quote. Remember, if you have 8 or more people to train, we will come to your hotel to train them on-site!

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Front Office Manager Training | Limpopo Hotel | South Africa

We are excited to be training the Front Office Management team at this wonderful 110 bedroom hotel in Limpopo.

We love training in the hospitality field. We really do!

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Hotel Receptionist & Reservationists Training | Limpopo | South Africa

Next week we will be training front desk receptionists and reservations team at this amazing 3 star hotel in Limpopo, South Africa.

We look forward to making an impact to the team!

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Banqueting Training | Hotel Conference Venue | Limpopo

Next week we are doing a banqueting training and will cover the following:

1. Setting up a function room

  • Function Sheet
  • Setting up rooms
  • Replenishing function rooms
  • Inspecting rooms
  • Equipment inspections
  • Table settings

2. Types of room and venue set ups

  • Venues
  • Cinema style
  • Classroom style
  • Boardroom style
  • Hollow square
  • U-shape
  • Cocktail style
  • Banquet style

3. Clearing up

  • Checking and storing equipment
  • Transporting equipment

4. Customer service

  • Dealing with customers in a polite manner
  • Time limits
  • Working in an organised manner

5. Securing and locking function rooms

  • Cleaning and preparing
  • Environmental control systems

If you would also like us to train your staff on-site, email us on

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