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Training for new guesthouses

Are you opening a new guesthouse? Let us help you with training so that you lay a solid foundation from the onset. Email us on or call 082 765 9238

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Training for new hotels

Are you opening a hotel soon? Lets us train your staff to ensure top quality service. Contact us on or csll +27 82 765 9238

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Hotel Training 2016

Hotel Training Needs?

Looking at taking your hotel, lodge or resort to the next level? Book your staff training now for 2016. If you have 8 or more staff members, we will offer training in-house.

There are 2 ways to run our in-house training:

Standard Service

  • Choose from Sam Hospitality Training Academy fixed programs and run training on your premises.
  • Offer our facilitator(s) accommodation and meals during training.
  • Cost effective if more than 12 people.
  • Available from as little as R3 500 per day, excluding travel expenses.

Customized Service

  • Tailor an existing program to your requirements.
  • Incorporate our mystery guest/ shopper programme/ pre training evaluation, consultation and guest reviews to get precisely the training your establishment needs.
  • Offer our facilitator(s) accommodation and meals during training.
  • Cost effective if more than 12 people.
  • Available from as little as R5 500 per day, excluding travel expenses.

Please note that if you do not provide accommodation, we charge an additional R1 200 per night. Prices are subject to change, depending on your area

Why choose our in-house / onsite training?

  • Cost saving and hassle-free – Your company saves a lot on travel expenses and accommodation costs for your staff. You do not have to go through the trouble of looking for accommodation and arranging for travel.
  • Training programs are tailor-made to suite your establishment’s specific needs.
  • You maintain control of the training – You have the freedom to decide the duration of the training. You choose less busier times so as not to jeopardize daily operations.
  • You save on your training budget. The more staff you have to train, the bigger you save.
  • Everyone stays on-site and is accessible when needed.
  • You, as the manager has the opportunity to sit in, observe and contribute.
  • You can combine your staff training with staff from other branches or neigbouring hotels.
  • Staff is trained at the venue they are familiar with, using the equipment they used in their everyday life.
  • You can even participate with other branches, hospitality establishments, et
  • Training increases staff motivation and team building within departments.
  • Participants return from the training feeling refreshed and more enthusiast about their job.

Contact us now on or

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Hotel Pre-opening Training

Are you planning to open a lodge, hotel, resort, guesthouse, conference centre, wedding venue or restaurant? Let us offer you our amazing hotel pre-opening staff training package for 2016! Email us on or call 082 765 9238 to discuss your needs.

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Hospitality Training |Hotels | Resorts | Game Lodges

Are you looking at training your hospitality staff? Let us help you get the best out of it while you focus on the bigger issues. If you have 8 or more staff members to train, we will come to your establishment to offer training on-site / in-house. We offer training to any hotel, resort or game lodge in any of the following countries:

South Africa, Botswana, Lesotho, Swaziland, Mozambique, Zimbabwe, Zambia, Namibia, Malawi, Mauritius, Madagascar, Seychelles, Maldives, Tanzania, Zanzibar, Democratic Republic of Congo (DRC), Uganda, Kenya, Ethiopia, Eritrea, Ghana, Nigeria and many more.

Contact us on to discuss your training needs.

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Hotel Staff Training Kwazulu Natal

Are you managing a hotel, lodge or resort in Kwazulu Natal and you are looking for a good training provider to train your staff? Look no further. We will help you get the best out of it. Our short programs will help improve the customer service standards in your hospitality establishment.

If you have 8 or more staff members to train, we will do the training on-site / in-house! We travel to any of the following areas: Central Drakensberg, Durban, Hillcrest, Colenso, Dundee, Empangeni, Eshowe, Estcourt, Hibberdene, Hluhluwe, Howick, Kosi Bay, Ladysmith, Louwsburg, Margate, Ramsgate, Mtubatuba, Mtunzini, Mtwalume, Bergville, Newcastle, Rugged Glen, Pietermaritzburg, Port Edward, Port Shepstone, Richards Bay, St Lucia, Southern Drakensberg, Tongaat, Umdloti, Ulundi, Umhlanga Ballito, Uvongo, Vryheid and many other places.

Email or call 082 765 9238 to discuss your staff training needs with us

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Instagram surpasses Twitter

Now that Instagram has surpassed Twitter, is your Hotel on Instagram? Be sure not to lose your potential customers. Instagram has now hit the 400 million users mark and in the process surpassed Twitter as the second most popular social media network!!! Stay ahead of your competitor!!! 

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Hotel Pre-Opening Training

Are you about to open your hotel or lodge, or you have just revamped it and looking at training staff to match your establishment’s offerings? Whether it be a ‘test run’ or it’s a refresher training, we will help you get the best out of it.

Email to discuss your requirements.

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Hotel Staff Training South Africa

Book your hotel staff training now for early 2016. Email If you have 8 or more staff members, we will offer training onsite. We travel to all the provinces of South Africa, including neighbouring countries.

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Hotel Front Office Training | Limpopo

Day 3 of Front Office Training in Limpopo went very well today. We look forward to tomorrow.

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