Who We Are

Sam Hospitality Training

Sam Hospitrain (Pty) LTD t/a Sam Hospitality Training Academy is a well-established and well-known hospitality training provider which delivers high quality advice and training to many hotels and restaurants in South Africa. We run onsite short training programs which enable hospitality establishments and employees to build a strong foundation in the hospitality sector, updating their skills with modern day technology, terminology and increasing their expertise within the hospitality world.

Operating since 2011 in South Africa, Sam Hospitality Training Academy is dedicated to providing personal, professional and quality training and support to every level of the front of house in the hospitality sector. We train waitrons, hotel front desk staff, housekeepers, room attendants, bartenders and cleaners, food and beverage supervisors, front office supervisors, beverage stock controllers, receiving clerks, banqueting staff and many other staff members for any hospitality establishment. Be it a 3 to 5 Star Hotel, Resort, Lodge, Conference Venue, Boutique Hotel, Guesthouse or Restaurant, we promise to deliver the best training for your staff.

On-site Training at your Facilitry

With onsite training from Sam Hospitality, you can train several people in the same technology/course, or you can customize your training for a non-standard technology/course deployment. There’s no need to travel for the training you need. Our on-site training option brings affordable and amazing training to your site or a convenient nearby location.
On-site training saves money by eliminating travel and hotel expenses. You also enjoy greater flexibility and more control, factors that can provide stronger results.

We Guarantee That we Will Save You Money

Onsite training provides significant cost savings as we bring the training to you so there are no travel, accommodation or car hire expenses for your course participants. With only R5 500 per day, we train up to 15 staff members.

Our Approach To On-site Training

 We are confident that our training is of superior quality and we commit that we will not just  train your staff, but also monitor the effect of our training.

  • Identifying your training needs

First and foremost, we need to understand your business and how it operates. We discuss with each company management to identify a programme which will best achieve each company’s objectives.

  • The Training, Training Venue and Time

We will deliver training at your designated venue, at an agreed timeframe. Cumstomised training material is developed to the client’s specifications and needs. All in-class training can be done on-site and most practicals can be done in the comfort of the learners’ environment.

  • Post-Training Feedback

We require feedback from line managers, supervisors, etc post our training, to evaluate our standards and the quality and effect of our training.

  •  Post-Training Support and Follow-up

It is vital that the training programme should be able to show a significant return on investment, whether it be increased performance, profitability, customer satisfaction or improved efficiency. To facilitate this we provide support based on the training done, to the establishment and employees post the training and within a period of 12 months. If suggested by the Management, we offer a 1-day refresher course.

  •   Affordability

We guarantee that on-site training will save you costs. We have recognized that that the need for training in South Africa is hindered by the travelling and accommodation costs incurred by companies when groups of staff need to attend training.